Terms & Conditions
Technotrick Systems

Account Setup / Email on file

We will setup your account after we receive payment and we and/or our payment partner(s) will cancel the order(s) incase of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. Providing false contact information of any kind may result in the termination of your account. In dedicated server purchases or high risk transactions, it will be necessary to provide government issued identification for the purchase. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.

Transfers

Our transfers team will make every effort to help you move your site to us, however, we can not make guarantees of the transfer process. We provide this as a courtesy service and can not make guarantees regarding its availability or the amount of time it may take as each host is configured a little differently. We will try our best, however, in some cases we may be unable to assist you in a transfer of data from an old host.

Content

All services provided by Technotrick Systems may only be used for lawful purposes. The laws of the Government of India and the United States of America apply.

The customer agrees to indemnify and hold harmless Technotrick Systems from any claims resulting from the use of our services.

Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. If you believe that your copyright or trademark is being infringed upon, please email info@technotricksystems.com with the information required. A list of required information may be found here. If the request is of a licensing issue, we may require further documentation.

Examples of unacceptable material on all Shared and Reseller servers include:

Backup/Storage device
Topsites
IRC Scripts/Bots
Proxy Scripts/Anonymizers
Pirated Software/Warez
Image Hosting Scripts (similar to Photobucket or Tinypic)
AutoSurf/PTC/PTS/PPC sites
IP Scanners
Bruteforce Programs/Scripts/Applications
Mail Bombers/Spam Scripts
Banner-Ad services (commercial banner ad rotation)
File Dump/Mirror Scripts (similar to rapidshare)
Commercial Audio Streaming (more than one or two streams)
Escrow/Bank Debentures
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Lottery Sites
MUDs/RPGs/PPBGs
Hateful/Racist/Harassment oriented sites
Hacker focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to warez/pirated/illegal content
Bank Debentures/Bank Debenture Trading Programs
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)

Examples of unacceptable material on Dedicated servers include:

IRCD (irc servers)
IRC Scripts/Bots
Pirated Software/Warez
IP Scanners
Bruteforce Programs/Scripts/Applications
Mail Bombers/spam Scripts
Escrow
High-Yield Interest Programs (HYIP) or Related Sites
Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Lottery Sites
Hateful/Racist/Harassment oriented sites
Hacker focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to warez/pirated/illegal content
Bank Debentures/Bank Debenture Trading Programs
Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
Mailer Pro

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene or threatening is prohibited and will be removed from our servers with or without notice.

Failure to respond to email from our abuse department within 24 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via email/phone and will have a response within 24 hours.

If in doubt regarding the acceptability of your site or service, please contact us at info@technotricksystems.com/technotricksystems@gmail.com and we will be happy to assist you.

Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita):

Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.

Resellers: we will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account.

Direct customers: Your services will be terminated with or without notice.

Violations will be reported to the appropriate law enforcement agency.

Account Security

It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as username and password. It is required that you use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change/update your password.

Zero Tolerance Spam Policy

We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double opt-in" will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.

Sites advertised via SPAM (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.

Technotrick Systems reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.

Technotrick Systems reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee. This cost of the clean up fee is entirely at the discretion of Technotrick Systems.

Payment Information on Share Hosting and Reseller Hosting

You agree to supply appropriate payment for the services received from Technotrick Systems, in advance of the time period during which such services are provided. You agree that until and unless you notify Technotrick Systems of your desire to cancel any or all services received, those services will be billed on a recurring basis.

Cancellations must be done in client area via emails at info@technotricksystems.com/technotricksystems@gmail.com. Once we receive your cancellation and have confirmed all necessary information with you via e-mail, we will inform you that your account has been canceled. At this time, your account with us has been canceled. If you do not hear back from us or receive an e-mail confirming this cancellation, please contact us immediately.

As a client of Technotrick Systems, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time to avoid account suspension. Technotrick Systems provides a 7 day grace period from the time the invoice is due and when it must be paid. Any invoice that is overdue for 7 days and not paid will result in a Rs.2500/- late fee and/or an account suspension until account balance has been paid in full.

Any payment made by a client for any service of Technotrick Systems is non refundable.

Technotrick Systems reserves the right to change the monthly payment amount and any other charges at anytime.

Payment Information on VPS, Cloud Server & Dedicated Servers

Non-Payment: All payments are due in full on the Renewal Date. Failure to remit payment for services on the monthly renewal date is a violation of the TOS, shall result in a suspension of public access to the service network. Failure to remit payment for services within three (3) consecutive days, shall result in termination of access to the service network and all services shall be reclaimed. A late fee of Rs.2500/- will be incurred for failure to remit payment for services on or before the monthly Renewal Billing Date. A Rs.1500/- reconnect fee will be incurred for failure to remit payment for services after fully disconnection. All Customer data remaining after Six (6) days of non-payment will be destroyed for security and privacy reasons, unless otherwise required by law. Somehow if you want to cancel your server then you have to submit cancellation request before 3 days (72 hours) from server renewal date. If you failed to do that you have to pay full server renewal charges. If you have more of 1 server you need have all server is good payment status.

Backups and Data Loss

Your use of the service is at your sole risk. Technotrick Systems is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Technotrick Systems servers.

Cancellations and Refunds

Technotrick Systems reserves the right to cancel the account at any time with or without notice.

Any abuse to our staff in any medium or format will result in the suspension or termination of your services.

Customers may cancel at any time via email at info@technotricksystems.com/technotricksystems@gmail.com. There are no refunds on shared, reseller, dedicated servers and VPS,Cloud Servers, administrative fees, install fees for custom software, or domain name purchases.

Technotrick Systems must be notified by client at least 3 days(72 hours) before billing cycle for cancellation of service. If you failed to do that you have to pay full renewal charges. Any violation of policies which results in extra costs will be asked customer to pay.

Violations of the Terms of Service will waive the refund policy.

Technotrick Systems reserves the right to reject any type of refund request with or without reason.

Resource Usage

User may not:

a) Use 10% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.

b) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.

c) Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.

d) Run any software that interfaces with an IRC (Internet Relay Chat) network.

e) Run any bit torrent application, tracker, or client. Please note that you may link to torrents off server, but may not host or store them.

f) Participate in any file-sharing/peer-to-peer activities

g) Run any gaming servers such as counter-strike, half-life, battlefield1942, etc

h) Run cron entries with intervals of less than 30 minutes

When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include("http://yourdomain.com/include.php") use include("include.php")

INODES

The use of more than 50,000 inodes on any shared account may potentially result in suspension. Accounts found to be exceeding the 50,000 inode limit will automatically be removed from our backup system to avoid overusage. Every file on your account uses up 1 inode.

Simply exceeding the limit does not constitute grounds for suspension however accounts that constantly create and delete large numbers of files on a regular basis or causing file system damage may cause your account to be flagged for review.

Bandwidth Usage

You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.

Fare Usage Policy

Technotrick Systems Direct operates a fair use policy and therefore offers unrestricted (unlimited) use of disk space & bandwidth. However, should your disk space or bandwidth reach the points where it has an adverse affect on other clients we reserve the right to disable your site until you can reduce your disk usage or bandwidth usage. Approx maximum usage limit : 18gb disk space & 275gb bandwidth per month.

Refund Policy

On any service or servers, no full refund will be honored. We reserve the right to refund a prorated amount in special cases or no refund at all.

Reseller: Client Responsibility

Resellers are responsible for supporting their clients. Technotrick Systems does not provide support to our Reseller's Clients. If a reseller's client contacts us, we reserve the right to place the client account on hold until the reseller can assume their responsibility for their client. All support requests must be made by the reseller on their clients' behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients'. Technotrick Systems will hold any reseller responsible for any of their clients actions that violate the law or the terms of service.

Shared (non-reseller accounts) / Semidedicated Servers

Shared accounts may not resell web hosting to other people, if you wish to resell hosting you must use a reseller account. Semidedicated servers are not backed up. You must maintain your own backups.

Dedicated Servers

Technotrick Systems reserves the right to reset the password on a dedicated server if the password on file is not current so that we may do security audits as required by our datacenter. It is the responsibility of the client to ensure that there is a valid email address and current root password on file for their dedicated server on file to prevent downtime from forced password resets. Technotrick Systems reserves the right to audit servers as needed and to perform administrative actions at the request of our datacenter. Dedicated servers are NOT backed up by us and it is the responsibility of the client to maintain backups or have a solution for this. You may purchase an additional hard drive and maintain backups to it as the most simple solution. Please contact info@technotricksystems.com/technotricksystems@gmail.com if you wish to obtain a secondary hard drive. It is your responsibility to maintain backups.

Domain Registration/Renewal/Transfer or Move

Please note that the majority of domain names registered with Technotrick Systems are set up to auto renew, however in certain cases this auto-renew feature may be disabled (if outstanding invoices are due, we may disable this feature to avoid you being charged for a service you may no longer want). If the domain name hosting expires due to auto-renew being disabled, please notify us immediately and we will try our best to renew the domain name for you. However should it come to the time when the domain has already been pushed into the redemption period then you will be responsible for that. All domain under Technotrick Systems are set up to auto security lock. If customer want to open domain security lock or want to transfer or move any domain from Technotrick Systems to any other company they have to paid processing fees (approx charge Rs.2500/- to Rs.100000/-) per domain if required. Technotrick Systems reserves the right to refuse service to anyone.

Domain Transfer Out Policy:

a) Domains are not eligible for transfer to another registrar if they are within 60 days of registration or a previous transfer, or if a customer opted-in to apply a 60-day transfer lock after a Change of Registrant.

b) Domains are not eligible for transfer to another registrar if they are within 30 days of renewal.

c) The Registrant is the contact information for the owner of the domain. Changing the domain name's registrant prevents you from transferring the domain to a new registrar for 60 days.

d) You voluntarily agree to a 60-day lock that prevents you from transferring your domain name when you register a domain.

e) Domains are not eligible for transfer if customer have any unpaid invoice exist againt anything.

Price Change

The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices that has been quoted and the right to increase the amount of resources given to plans at any time.

Hosting Price Or Configuration Exception

In case of high bandwidth or hosting space usage sites, our all type of hosting rates & configurations are not valid. We can increase price or change hosting configurations for those sites without notice. Community site, classifieds site, forum site, picture gallery site, flash site etc are high capacity site. Also if any normal sites usage limit more than 30% we can treat that site also a high capacity site. All decisions depend on Technotrick Systems.

Web Development Quotation

Quotations are valid for 7 days and are non-binding. Pricing is subject to change upon the full scope of the project.

Project Scope

Prior to the commencement of work, all projects will be fully scoped and a list of duties created. A contract, or Web Work Agreement, will be drawn accordingly. Should the scope exceed the initial quotation, Simple Site Services will submit a quotation for approval before proceeding. Any kind of content used for website, app, web application or any other shall be provided by the client. Technotrick Systems will not verify the content provided by the client.

Development Fees

Initial minimum 50% advance deposit is required before work on the web project begins. The balance is to be paid on completion and acceptance by the client and prior to making the website accessible to the public. Technotrick Systems unable to provide developed userid, password etc before full payment.

Development Additional Fees

If the quantity of materials delivered by the client exceed the number of agreed upon pages, or if programming differs from the duties specified in the Web Work Agreement, additional fees may apply. Moreover, the client will reimburse Simple Site Services for expenses of production not included in the Web Work Agreement. These expenses could include copy writing, digital photography, and stock photography. These fees will be invoiced after the completion of the web project.

Web Development Payment

Clients may elect to receive email, fax, or hard copy invoices. Payment is due on invoicing.

Project Materials

All materials required for the production of the project that are not included in the Web Work Agreement will be provided by the client. These include copy, photographs, digital media, and logos. Materials will be delivered in electronic format for PC, or additional fees may incur for typing, scanning, and file conversion. Copy provided will be proofread and edited. Simple Site Services is not responsible for proofreading and editing of materials provided by the client.

Project Accurac

While Technotrick Systems uses reasonable efforts to include accurate and up-to-date information in this Site. Technotrick Systems makes no warranties or representations as to its accuracy. Technotrick Systems assumes no liability or responsibility for any errors or omissions in the content of this Site.

Web Development Damages

Your use of and browsing in this Site are at your risk. Neither Technotrick Systems, nor any other party involved in creating, producing, or delivering this Site and or its content is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of this Site. Without limiting the foregoing, everything on this Site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Technotrick Systems also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this Site or your downloading of any materials, data, text, images, video, or audio from this Site.

Lawful Purpose

Technotrick Systems reserves the right to refuse service to anyone. Customers may only use our server for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. Technotrick Systems expressly forbids anyone from using our servers for the propagation, distribution, housing, processing, storing, or otherwise handling in any way lewd, obscene, or pornographic material, or any other material which we deem to be objectionable, including, but not limited to, pornography, satanic materials, and any and all materials of an adult nature. The designation of any materials as such described above is left entirely to the discretion of Technotrick Systems management.

Indemnification

Customer agrees that it shall defend, indemnify, save and hold Technotrick Systems harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Technotrick Systems, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Technotrick Systems against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Technotrick Systems; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Technotrick Systems's server.

Denial of Service

We reserve the right to refuse service to anyone at any time for any reason.

Jurisdiction

The laws of the Republic of India shall govern this agreement. In any event of dispute the area of Jurisdiction would be Kolkata only.

Acknowledgement

Technotrick Systems does not verify any client's nature of business or the data client provides. You agree that you as the person legally responsible for use of this account are at least 18 years of age. You agree to supply Technotrick Systems with a current and truthful name, postal address and telephone number for our records, and you have a continued obligation to keep this information current. You also agree that you are an authorized user of any credit/debit card that you supply to us and agree that we have an obligation to fully investigate any possible fraudulent credit/debit card use.

By placing, hiring and continuing to maintain or place information at Technotrick Systems's servers you are stating and acknowledging that you have read the aforementioned terms and conditions and that you understand such terms and conditions and agree to be bound by them.

Disclaimer

Technotrick Systems shall not be responsible for any damages your business may suffer. Technotrick Systems makes no warranties of any kind, expressed or implied for services we provide. Technotrick Systems disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Technotrick Systems and its employees.

Disclosure to law enforcement

Technotrick Systems may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies.

We will cooperate fully with law enforcement agencies.

Changes to the TOS

Technotrick Systems reserves the right to revise its policies at any time without notice.

All clients of Technotrick Systems must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate account deactivation and/or fines billed to the Customer.

© 2012 Technotrick Systems, All Rights Reserved.

REQUEST A QUOTE